Let me tell you about Richard. I don’t know his given Chinese name but it doesn’t really matter. Last year when adding me on WeChat, he told me his name was Richard and he calls me Mr. Wu anyway. That’s my Chinese name, using my wife’s family name for convenience (Wu Lei, surname first). 这是一个关于Richard的故事。我不知道他的中文名字，但这并不重要。去年在微信上加我的时候，他告诉我他的名字叫RichardContinue reading “The Best Customer Service Experience I’ve had in China Happened Today 我在中国最好的客户服务经历发生在今天”
Category Archives: Belief
Containing COVID China-style
Big data and cell phone apps, submitting paperwork, mandatory tests before entering the city…and, good old masks. A brisk walk through how China does it day-to-day. HI Parents! We are looking forward to starting our new semester on Monday! Here are some things to prepare:Before noon on Sunday, February 28th please send us your child’sContinue reading “Containing COVID China-style”
How are we to behave today?
Look to the past to live with greater wisdom in the present Like many of you, I’ve been quite disturbed. I’m sure some people would summarily write me off as disqualified from offering advice about how to live as an American. After all, I’ve been away from the country for nearly half my lifetime now.Continue reading “How are we to behave today?”
Why Launch a Blog Now?
Am I not a bit late to the game? What possible value can I provide to the blog-o-sphere? Chinese New Year has just finished. I saw a red Stanley flask on sale at Starbucks in Shanghai this afternoon with the words “Fortune Favors the Bold” emblazoned across the top. This has nothing to do withContinue reading “Why Launch a Blog Now?”
Stark Discussion 